Terms & Conditions

*Effective Date: 28th Feb 2025

Last Updated: 28th, Feb 2025

Introduction

Welcome to Zofanso by Safemaxx Deliv (Services offered by Zofanso on behalf of Safemaxx Deliv) and/or its affiliates ("Zofanso," the "Company," "we," "us," and "our,") Company has coined its new name “ZOFANSO” respect Terms of Service (“Terms”, “Terms of Service”) govern your use of our App/Website located at www.safemaxxdeliv.com (together or individually “Service”) www.zofanso.com operated by "Zofanso" or Zofanso by Safemaxx Deliv.

Our Terms of use & Policy also governs your use of our Service and explains how we collect, safeguard and do not disclose information that results from your use of our Web and App accessibility.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing compliance@safemaxxdeliv.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use the Service.

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.

This electronic record is generated by a computer system and does not require any physical or digital signatures. By clicking on the “I ACCEPT” button, you are consenting to be bound by these Zofanso Delivery Pilot or (Partner) T&C for using the Zofanso by Safemaxx Deliv Platform for the purpose of receiving orders and delivering the food and beverages to the Users.

PLEASE ENSURE THAT YOU READ AND UNDERSTAND ALL THESE Delivery Pilot or (Partner) T&C BEFORE YOU USE THE SERVICE OF THE Zofanso by Safemaxx Deliv PLATFORM, AS YOU SHALL BE BOUND BY ALL THE Delivery Pilot or (Partner) T&C CONTAINED HEREIN upon clicking on the “I ACCEPT” button. If You do not accept any of the Delivery Pilot or (Partner) T&C, please do not use the Zofanso by Safemaxx Deliv Platform or avail of any of the services being provided therein. YOUR AGREEMENT TO THE Delivery Pilot or (Partner) T&C SHALL OPERATE AS A BINDING AGREEMENT BETWEEN YOU AND Zofanso by Safemaxx Deliv IN RESPECT OF THE SERVICES OF THE Zofanso by Safemaxx Deliv PLATFORM.

Your engagement with Zofanso to use the services of the Zofanso by Safemaxx Deliv Platform is subject to your acceptance of these Delivery Pilot or (Partner)s T&C. Zofanso by Safemaxx Deliv reserves the right, at its sole discretion, to change, modify, add or remove these Delivery Pilot or (Partner) T&C, in part or in whole, at any time, without prior notice to You. It is Your responsibility and duty to check the Delivery Pilot or (Partner) T&C periodically for changes. Your continued use of the Zofanso by Safemaxx Deliv Platform following the posting of changes will mean that You accept and agree to the changes. As long as You comply with these Delivery Pilot or (Partner) T&C, Zofanso by Safemaxx Deliv grants You a personal, non-exclusive, non-transferable, limited privilege to enter and use the service on the Zofanso by Safemaxx Deliv Platform.

DEFINITIONS

“Acceptance” means your affirmative action of clicking on the box against the words “ I Accept” provided at the end of these Delivery Pilot or (Partner) T&C, by which action, you unequivocally accept the Delivery Pilot or (Partner) T&C and any modifications thereof;

“Agreement” shall mean the Delivery Services Availability Agreement executed between Zofanso by Safemaxx Deliv and the Delivery Pilot or (Partner) pursuant to which the Delivery Pilot or (Partner) has agreed to undertake Delivery Services;

“Applicable Law” shall mean and include any law, statute, ordinance, rule, regulation, guideline, policy, or other pronouncement having the effect of law in India, as in effect or which may come in effect on a future date;

“Delivery Pilot or (Partner)” or “ You” or “ Your” or “ Yourself” shall mean an individual who has executed an Agreement for the provision of Delivery Services;

“Delivery Pilot or (Partner) Information” shall mean and include any personal data collected from the Delivery Pilot or (Partner) including knowing your customer documents with the Delivery Pilot or (Partner)’s bank, copies of valid government-issued vehicle registration certificates, vehicle insurance copies, driving license, identity proof, residence proof, location data, proof of ownership of Delivery Pilot or (Partner) Vehicle and any other information that Zofanso by Safemaxx Deliv may deem fit;

“Delivery Pilot or (Partner) Vehicle” shall have the meaning assigned to it in Clause 5(i);

“Delivery Services” shall mean either or both of the following as the context may require:

The services provided by the Delivery Pilot or (Partner) to Zofanso by Safemaxx Deliv of making himself available on the Zofanso Platform for the purpose of receiving orders placed by the Users;
The delivery services are provided by the Delivery Pilot or (Partner) to the Users whereby the Delivery Pilot or (Partner) collects the food and beverages ordered by the Users and delivers the same to the Users.

“Intellectual Property Rights” shall mean and include the copyright (whether registered or not), patents including rights of filing patents, trademarks, trade names, trade dresses, house marks, collective marks, associate marks and the right to register them, designs ( both industrial and layout), geographical indicators, moral rights, broadcasting rights, displaying rights, distribution rights, selling rights, reproducing rights, domain names, internet address, graphics, artwork, links, information, logos, software, configuration, marketing and distribution material, and any other intellectual property right in the website of Zofanso by Safemaxx Deliv, and Zofanso Platform, which is used and/or owned by Zofanso by Safemaxx Deliv;

“Lead Business Associate” shall mean a person designated by Zofanso by Safemaxx Deliv responsible for ensuring all questions and queries of Delivery Pilot or (Partner)s operating within a defined territorial area are answered as well as providing all necessary operational support that such Delivery Pilot or (Partner)s may require;

“Platform Services” shall have the meaning assigned to it in the Agreement;

“Termination Date” shall mean the date on which these Delivery Pilot or (Partner)s T&C and the Agreement shall stand terminated;

“Terms and Conditions” or “ Delivery Pilot or (Partner) T&C” refers to these Delivery Pilot or (Partner) Terms and Conditions, which are available on the Zofanso by Safemaxx Deliv Platform, and may be amended from time to time;

“Vendor Partner” shall have the meaning assigned to it in the Agreement.

Zofanso or “Zofanso by Safemaxx Deliv” or “ We” or “ Us” or “ Our” shall mean having its communication office at “ A91, Block A, Jeevan Park, Uttam Nagar New Delhi, IN 110059 ” and having a registered GSTIN No: 09CMLPM0188C1ZY, and Registered Address at “HN 47, Katra Ramnagar, Ramnagar Amethi Near Bhupati Bhawan Palace, Amethi Uttar Pradesh, (227405)”. which expression shall, unless it is repugnant to the context or meaning thereof, be deemed to mean and include all our successors, affiliates and assigns;

“Zofanso by Safemaxx Deliv Platform” shall have the meaning assigned to it in the Agreement. It shall also include for all purposes the mobile interface provided to the Delivery Pilot or (Partner) wherein all the back-end technology is incorporated to enable the Delivery Pilot or (Partner) to provide Delivery Services as well as enable Zofanso by Safemaxx Deliv, to track the orders and other relevant information;

Unless the context of these Delivery Pilot or (Partner) T&C otherwise requires:

A word or an expression, that denotes a natural person shall include an artificial person (and vice versa), any one gender shall include the other genders, and the singular shall include the plural (and vice versa).
Heading and bold typeface in these Delivery Pilot or (Partner)s' T&C are for convenience only and shall be ignored for the purposes of interpretation.
The use of the word “including” followed by a specific example(s) in these Delivery Pilot or (Partner) T&C, shall not be construed as limiting the meaning of the general wording preceding it.
The rule of construction, if any, that a contract should be interpreted against the parties responsible for drafting and preparation thereof, shall not apply.
Reference to any clause, article, section, or schedule shall mean a reference to a clause, article, section, or schedule of these Delivery Pilot or (Partner) T&C unless specified otherwise.
Reference to any Applicable Law shall mean a reference to that law as amended, consolidated, supplemented, or replaced.

APPLICABILITY OF Delivery Pilot or (Partner) T&C

These Delivery Pilot or (Partner) T&C together with the Agreement shall form the complete understanding between the Parties. By accepting these Delivery Pilot or (Partner) T&C, You acknowledge and agree to the Delivery Pilot or (Partner) T&C and Zofanso by Safemaxx Deliv policies that Zofanso makes applicable to You from time to time, to the fullest extent possible.

Unless defined herein, the words, phrases and capitalized terms, that are contained or referred to in these Delivery Pilot or (Partner) T&C shall be construed as having the meaning thereby attributed to them in the Agreement.

SERVICE AND CHARGES

Subject to terms and conditions contained in these Delivery Pilot or (Partner) T&C and the Agreement, the Delivery Pilot or (Partner) agrees to make himself available on the Zofanso by Safemaxx Deliv Platform to undertake Delivery Services as and when a request for the same is placed by a User through the Zofanso by Safemaxx Deliv Platform and to provide Delivery Services to the Users to the best of his abilities.
Delivery Pilot or (Partner) agrees and acknowledges that upon acceptance of an order by the Delivery Pilot or (Partner), Delivery Services undertaken by him shall constitute a separate contract for services under the Consumer Protection Act, 2019 or any successor legislation, between the Delivery Pilot or (Partner) and the User, to which Zofanso by Safemaxx Deliv is not a party.
At the time of availing the Platform Services for the first time from Zofanso by Safemaxx Deliv, the Delivery Pilot or (Partner) shall, at the discretion of Zofanso by Safemaxx Deliv, be required to pay either (i) an onboarding fee ('' Onboarding Fee”) to Zofanso by Safemaxx Deliv of such amount and in such manner as prescribed by Zofanso by Safemaxx Deliv from time to time, or (ii) an interest-free refundable security deposit (''Security Deposit”) to Zofanso by Safemaxx Deliv, of such amount and in the manner prescribed by Zofanso by Safemaxx Deliv from time to time. In addition, Zofanso by Safemaxx Deliv shall charge additional fees from the Delivery Pilot or (Partner) for any additional training and support services provided by Zofanso by Safemaxx Deliv (''Training and Support Fees”). To enable the Delivery Pilot or (Partner) to render Delivery Services, Zofanso by Safemaxx Deliv may provide the Delivery Pilot or (Partner) with certain assets including, but not limited to, the Zofanso by Safemaxx Deliv Platform on the Delivery Pilot or (Partner)’s smartphone; bags, etc. Upon termination of these Delivery Pilot or (Partner)s T&C and the Delivery Service Agreement, the Security Deposit, if any, shall be refunded to the Delivery Pilot or (Partner) by the Zofanso by Safemaxx Deliv after the assets are returned to the Zofanso by Safemaxx Deliv in usable condition. In the event the asset returned by the Delivery Pilot or (Partner) is not in usable condition, Zofanso by Safemaxx Deliv shall deduct such amount as provided in Annexure A hereto. The Parties understand that the decision of Zofanso by Safemaxx Deliv whether an asset is usable or not shall be final and binding on the Delivery Pilot or (Partner).
The Delivery Pilot or (Partner) shall, at the discretion of Zofanso by Safemaxx Deliv, be required to either pay the Onboarding Fee or deposit the Security Deposit which is prescribed at the time of his joining in the city of his joining.
In consideration of Zofanso by Safemaxx Deliv making the Zofanso by Safemaxx Deliv Platform available to You, Zofanso by Safemaxx Deliv, at its discretion, may charge a fee for providing the Platform Services (“Platform Charges''), which shall be notified to You by such means as Zofanso by Safemaxx Deliv may deem fit. Your continued use of the Zofanso by Safemaxx Deliv Platform and the Platform Services after such notification shall be deemed to be acceptance of the Platform Charges by You. The Platform Charges may be revised by Zofanso by Safemaxx Deliv, at its discretion, from time to time, without any notice.
The amount of Training and Support Fees, Onboarding Fees, Security Deposit, and Platform Charges shall be determined by Zofanso by Safemaxx Deliv and may be revised from time to time at the sole discretion of Zofanso by Safemaxx Deliv.
The Delivery Pilot or (Partner) shall create a log-in ID on the Zofanso by Safemaxx Deliv Platform to be able to render Delivery Services. The Delivery Pilot or (Partner) acknowledges that the sign-in details, including the username and password, are confidential and, accordingly, shall not share them with any third party, without written approval from Zofanso by Safemaxx Deliv.
The Delivery Pilot or (Partner) shall have access to the Zofanso by Safemaxx Deliv Platform at all times unless there is a technical glitch or if the Zofanso by Safemaxx Deliv Platform is being updated. Once logged in, the Delivery Pilot or (Partner) shall remain available and shall be able to connect with the Users for the purpose of receiving orders placed by the Users and undertaking Delivery Services in connection with the same.
The Delivery Pilot or (Partner) confirms and acknowledges that by logging in on the Zofanso by Safemaxx Deliv Platform, he agrees to be tracked by Zofanso by Safemaxx Deliv via GPS-enabled tracking technology and Zofanso by Safemaxx Deliv may share this information with Users on a real-time basis for the purpose of enabling the status of the Delivery Services being provided by the Delivery Pilot or (Partner) to the Users. The Delivery Pilot or (Partner) further agrees that logging in on the Zofanso by Safemaxx Deliv Platform shall be deemed acceptance of the Delivery Pilot or (Partner)’s intention to accept users' Orders to render the Delivery Services mentioned herein.
All reasonable attempts shall be made by the Delivery Pilot or (Partner) to collect the order from the Vendor Partners and deliver it to the Users, as quickly and efficiently as possible.
In consideration of the Delivery Services provided by the Delivery Pilot or (Partner) to the Users of delivering food and beverages to the Users, the Delivery Pilot or (Partner) may charge the Users a service fee (“Delivery Charges”), subject to such Delivery Charges being accepted by the User at the time of placement of the order. The Delivery Charges shall be agreed upon between the Delivery Pilot or (Partner) and Zofanso by Safemaxx Deliv from time to time, in the manner provided under these Delivery Pilot or (Partner) T&C.
In order to incentivize the Delivery Pilot or (Partner) for the availability committed by him/her on the Zofanso by Safemaxx Deliv Platform to undertake Delivery Services as and when he is connected to a User, Zofanso by Safemaxx Deliv may, at its discretion, pay the Delivery Pilot or (Partner) a fee (“Availability Fee”), in addition to the Delivery Charges collected by the Delivery Pilot or (Partner) from the Users.
Notwithstanding anything to the contrary under Clause 3(ix) above, the Delivery Pilot or (Partner) hereby absolutely, unconditionally, and irrevocably authorizes Zofanso by Safemaxx Deliv to determine the amounts chargeable by the Delivery Pilot or (Partner) as Delivery Charges, through such means as Zofanso by Safemaxx Deliv may determine, including real-time analysis of the demand for Delivery Services, the availability of Delivery Pilot or (Partner)s on the Zofanso by Safemaxx Deliv Platform to provide Delivery Services to the Users, traffic and weather conditions, seasonal peaks and such other factors as Zofanso by Safemaxx Deliv may deem fit, and you agree that the Delivery Charges may be revised from time to time on the basis of one or more of these factors. Zofanso by Safemaxx Deliv shall, from time to time and through such means as Zofanso by Safemaxx Deliv may deem fit, notify You of the Delivery Charges that You may charge the Users.
You shall not charge the Users any amount over and above the amount of Delivery Charges agreed between You and Zofanso by Safemaxx Deliv under these Delivery Pilot or (Partner) T&C.
You hereby authorize Zofanso by Safemaxx Deliv to collect from the Users, on your behalf, the Delivery Charges charged by You to the Users for undertaking Delivery Services, which shall be remitted to you on a weekly basis through such mode and on such day(s) of a week as Zofanso by Safemaxx Deliv may from time to time decide.
Zofanso by Safemaxx Deliv may, at its discretion, pay the Delivery Pilot or (Partner) an additional amount and/or incentive (in addition to what Zofanso by Safemaxx Deliv collects from the Users) for the Delivery Services provided by the Delivery Pilot or (Partner) using the Zofanso by Safemaxx Deliv Platform.
Zofanso by Safemaxx Deliv may, at any time: (a) set off and deduct any amounts due from, payable by, or proposed to be paid by Zofanso by Safemaxx Deliv to the Delivery Pilot or (Partner), including the Delivery Charges collected by Zofanso by Safemaxx Deliv from the Users on behalf of the Delivery Pilot or (Partner) and the Availability Fee; and (b) apply such amounts towards any amounts due from, or payable by the Delivery Pilot or (Partner) under or in connection with the Agreement and the Delivery Pilot or (Partner) T&C, including without limitation the Platform Charges. Zofanso by Safemaxx Deliv shall have the right and the obligation to pay only such amounts due and payable by Zofanso by Safemaxx Deliv to the Delivery Pilot or (Partner) if any amount so remains due and payable after such set-off, deduction, and application as set out under this Clause 3(xvii). Nothing in this Clause 3(xvii) shall prejudice any right or remedy available to Zofanso by Safemaxx Deliv, whether under contract, law, or equity to recover any amounts due from or payable by the Delivery Pilot or (Partner) under or in connection with the Agreement and the Delivery Pilot or (Partner) T&C, whether such amounts arise under contract, tort, statute or equity.
Notwithstanding anything contained in these Delivery Pilot or (Partner) T&C, there shall be no obligation on the Delivery Pilot or (Partner) to be available on the Zofanso by Safemaxx Deliv Platform for a minimum number of hours/days. The Delivery Pilot or (Partner) acknowledges that he has flexible timings and can choose to log in to the Zofanso by Safemaxx Deliv Platform anytime he wants and for however long he wants, at his sole discretion. Zofanso by Safemaxx Deliv shall also not supervise the actions and conduct of the Delivery Pilot or (Partner)s unless they are in gross violation of their duty to render Delivery Services under these Delivery Pilot or (Partner) T&C or the Agreement. All queries and questions raised by the Delivery Pilot or (Partner), including but not limited to how to collect an order from the outlet of a Vendor Partner, directions for the delivery address, and manner to keep and store the food and beverages while in transit shall be directed to a Lead Business Associate for the particular area from where the Delivery Pilot or (Partner) is operating to render the Delivery Services.

Goods & Service Taxes

You authorize Zofanso by Safemaxx Deliv to make Tax Deduction at Source (TDS) as per the Income Tax Act, 1961, where applicable, and other applicable taxes from the amount paid or remitted to You under the Agreement or these Delivery Pilot or (Partner)s T&C, including the Delivery Charges collected by Zofanso by Safemaxx Deliv on your behalf from the Vendor Partners and the Users, which includes the following:
In case any withholding tax has to be deducted from the Delivery Charges or any amount payable by Zofanso by Safemaxx Deliv under the Agreement and these Delivery Pilot or (Partner)s T&C, the Company shall deduct the same and provide the Business Associate with adequate proof of depositing the said withholding tax with the Indian tax authorities in accordance with the Income Tax Act, 1961. If Zofanso by Safemaxx Deliv is required to withhold any payment under Applicable Law from any amount due or payable to the Delivery Pilot or (Partner) under or in connection with the Agreement and the Delivery Pilot or (Partner) T&C, Zofanso by Safemaxx Deliv shall be entitled to deduct the same and deal with it in such manner as may be required under Applicable Law.
Zofanso by Safemaxx Deliv shall raise a tax invoice containing such particulars as may be prescribed under the Goods and Service Tax Act, 2017 and the rules made thereunder, as amended from time to time for any amount charged to you by Zofanso by Safemaxx Deliv including the Platform Charges. The Platform Charges shall be inclusive of applicable taxes.

OBLIGATIONS OF Delivery Pilot or (Partner)

Delivery Pilot or (Partner) makes himself/herself available to undertake Delivery Services as and when a request for the same is placed by User through the Zofanso by Safemaxx Deliv Platform.
If required, the Delivery Pilot or (Partner) shall use his personal vehicle (Cycle/Bicycle) (“Delivery Pilot or (Partner) Vehicle”) for providing Delivery Services. Zofanso by Safemaxx Deliv shall provide no vehicle of any kind under any circumstances.
The Delivery Pilot or (Partner) shall ensure that the Delivery Pilot or (Partner) Vehicle is well maintained and in good condition so that there are no delays in rendering Delivery Services.
All expenses incurred in maintaining, running, and riding the Delivery Pilot or (Partner) Vehicle shall be borne exclusively by the Delivery Pilot or (Partner) unless otherwise agreed by Zofanso by Safemaxx Deliv.
The Delivery Pilot or (Partner) shall hold and possess a valid driving license and a valid registration number for the Delivery Pilot or (Partner) Vehicle, if required under the Applicable Law for the vehicle used by the Delivery Pilot or (Partner) for providing Delivery Services, which are up to date and in subsistence throughout the Term of these Delivery Pilot or (Partner)s T&C. Copies of the driving license as well as the registration certificate of the Delivery Pilot or (Partner) Vehicle, including any other Delivery Pilot or (Partner) Information, shall be handed to the Zofanso by Safemaxx Deliv before commencing Delivery Services or at any other time deemed appropriate by Zofanso by Safemaxx Deliv.
The Delivery Pilot or (Partner) shall have valid and adequate insurance coverage for the Delivery Pilot or (Partner) Vehicle. Delivery Pilot or (Partner) shall ensure that the insurance is valid, up to date, and in subsistence, throughout the Term of these Delivery Pilot or (Partner) T&C., A copy of the insurance policy shall be given by the Delivery Pilot or (Partner) to the Zofanso by Safemaxx Deliv. The Delivery Pilot or (Partner) further confirms that all premium payments towards the insurance policy shall be paid exclusively by the Delivery Pilot or (Partner). Under no circumstances shall Zofanso by Safemaxx Deliv be liable to make any payment with respect to such insurance.
During the course of undertaking Delivery Services, the Delivery Pilot or (Partner) shall conduct himself with honesty, and discipline and in accordance with the policies and instructions of the Zofanso by Safemaxx Deliv, whether presently in force or adopted in the future, including but not limited to safety, driving rules, etc. The Delivery Pilot or (Partner) shall also comply with all Applicable Law including the provisions of the Motor Vehicles Act, 1988 and its corresponding rules.
Delivery Pilot or (Partner) shall not commit any fraud while providing Delivery Services or otherwise commit any act or omission, to gain any undue advantage. Delivery Pilot or (Partner) agrees and acknowledges that in case Zofanso by Safemaxx Deliv believes that the Delivery Pilot or (Partner) has committed any of the foregoing while undertaking Delivery Services, Zofanso by Safemaxx Deliv shall, in addition to its right to terminate the Agreement and these Delivery Pilot or (Partner) T&C, in its sole discretion reserve the right to (a) disable the Delivery Pilot or (Partner) from undertaking Delivery Services through the Zofanso by Safemaxx Deliv Platform for such time as it deems fit and /or (b) deduct the undue gain made by the Delivery Pilot or (Partner) through the fraudulent orders from the payout including incentives thereof and/or the Security Deposit if any. This right to withhold payout including incentives thereof may also be exercised by Zofanso by Safemaxx Deliv in the event service parameter guidelines, as prescribed by the Zofanso by Safemaxx Deliv from time to time, are not met.
At no time whatsoever shall the Delivery Pilot or (Partner) tamper, damage, open or do anything to the food and beverage orders of the Users that he/she is not specifically permitted to do. In case Zofanso by Safemaxx Deliv suffers any loss due to the Delivery Pilot or (Partner) tampering, damaging or opening the packaging of food and beverages orders of the Users, Zofanso by Safemaxx Deliv shall have the right to recover any loss, if any, from the payments required to be made by Zofanso by Safemaxx Deliv to the Delivery Pilot or (Partner) under the Agreement or these Delivery Pilot or (Partner)s T&C.
Where the Delivery Pilot or (Partner) is required, under instructions from Zofanso by Safemaxx Deliv, to use his personal cash for the purpose of paying the Vendor Partner to pay the Vendor Partner for the value of the order for cash on the delivery order, then, the Delivery Pilot or (Partner) shall collect the original receipt from the Vendor Partner and re-collect his payment from the User by handing the original receipt. Without prejudice to the preceding sentence of this Clause 5(x), any amount collected by the Delivery Pilot or (Partner) from the Users, on behalf of, and due to Zofanso by Safemaxx Deliv, shall be deposited by the Delivery Pilot or (Partner) with Zofanso by Safemaxx Deliv in such manner and at such frequencies as Zofanso by Safemaxx Deliv may instruct from time to time.
Notwithstanding Clause 5(x), where the Delivery Pilot or (Partner) is required to collect the value of the order from the User but is not required to pay the value of the order to the Vendor Partner, then any amount collected by the Delivery Pilot or (Partner) from the Users, on behalf of and due to Zofanso by Safemaxx Deliv, shall be deposited by the Delivery Pilot or (Partner) with Zofanso by Safemaxx Deliv in such manner and at such frequencies as Zofanso by Safemaxx Deliv may instruct from time to time.
The Delivery Pilot or (Partner) shall maintain the welcome kit in good condition at all times and immediately return it to Zofanso by Safemaxx Deliv, upon the termination of these Delivery Pilot or (Partner) T&C. In the event, that the assets are not returned in a condition acceptable to Zofanso by Safemaxx Deliv or not returned at all, Zofanso by Safemaxx Deliv retains the right to set off the value of the welcome kit against the Security Deposit (if any) and/or payments required to be made by Zofanso by Safemaxx Deliv to the Delivery Pilot or (Partner) under the Agreement or these Delivery Pilot or (Partner)s T&C.
The Delivery Pilot or (Partner) shall undertake the Delivery Services by himself and shall not delegate the same to any individual or third party.
The welcome kit shall be used prudently so as not to destroy or damage any of its contents. Upon receiving any order to render Delivery Services after logging in to the Zofanso by Safemaxx Deliv Platform, the Delivery Pilot or (Partner) shall act and perform his role in an ethical manner and to the best of his abilities by ensuring a timely pick-up and delivery. In case of any delays due to traffic, the Delivery Pilot or (Partner) shall inform the Vendor Partner and the User and follow instructions as given by them.
The Delivery Pilot or (Partner) acknowledges that the goodwill and reputation of Zofanso by Safemaxx Deliv are at stake with how effectively and efficiently the Delivery Pilot or (Partner) renders Delivery Services pursuant to these Delivery Pilot or (Partner)s' T&C. Accordingly, the Delivery Pilot or (Partner) shall not do any act that adversely affects Zofanso by Safemaxx Deliv and undertakes to be in compliance with Applicable Law at all times and protect the brand image, business reputation or any other asset/property of Zofanso by Safemaxx Deliv.
While logged in the Zofanso by Safemaxx Deliv Platform, the Delivery Pilot or (Partner) shall not engage in any illegal activity or perform any actions that are contrary to Applicable Law.
All Confidential Information procured shall at all times be kept confidential and used only for the limited permitted purposes of rendering Delivery Services.
The Delivery Pilot or (Partner) is not entitled to claim reimbursement of hospitalization/ hospital bills that may be incurred by the Delivery Pilot or (Partner) while rendering Delivery Services or incurred by his family members for any unfortunate accidents or severe illness, during the subsistence of the Agreement and these Delivery Pilot or (Partner) T&C.

OBLIGATIONS OF Zofanso by Safemaxx Deliv

Zofanso by Safemaxx Deliv shall endeavour to take reasonable and financially prudent measures to ensure a sufficient flow of orders from Users to the Delivery Pilot or (Partner).
All Delivery Pilot or (Partner) Information procured shall be kept confidential and used only as per these Delivery Pilot or (Partner) T&Cs and the Agreement.
Zofanso by Safemaxx Deliv shall make all reasonable efforts to ensure that the Zofanso by Safemaxx Deliv Platform is running at all times. However, it shall not be liable for any technical glitches or updates due to which a Delivery Pilot or (Partner) is unable to log in to the Zofanso by Safemaxx Deliv Platform or receive orders.

Delivery Pilot or (Partner) INFORMATION

Zofanso by Safemaxx Deliv may collect Delivery Pilot or (Partner) Information at the time of execution of these Delivery Pilot or (Partner) T&C or at any time thereafter, to establish the identity of the Delivery Pilot or (Partner). Zofanso by Safemaxx Deliv reserves the right to store, process, access and use the Delivery Pilot or (Partner) Information for business purposes and needs, background check, verification, marketing, service, development, analytics, research, and any other purpose as Zofanso by Safemaxx Deliv may deem fit and in accordance with Applicable Law. The Delivery Pilot or (Partner) hereby expressly consents to such collection and use of Delivery Pilot or (Partner) Information.
Subject to Applicable Law, Zofanso by Safemaxx Deliv may provide to a third party, governmental agency, or judicial body, any Delivery Pilot or (Partner) Information or information relating to Delivery Pilot or (Partner) Services, if there is a complaint, dispute, or conflict, including any accident involving a Delivery Pilot or (Partner) on one hand and end-consumer, or a third party on the other hand;

INTELLECTUAL PROPERTY RIGHTS

The Parties hereby agree that all Intellectual Property Rights shall be in absolute ownership, possession, and control of Zofanso by Safemaxx Deliv, and the Delivery Pilot or (Partner) is only permitted to use such Intellectual Property Rights in connection with Delivery Services rendered under these Delivery Pilot or (Partner) T&C as are specifically permitted by the Zofanso by Safemaxx Deliv. The Parties hereby clarify that no license or rights is granted in the Intellectual Property Rights to the Delivery Pilot or (Partner) under these Delivery Pilot or (Partner) T&C, by implication or otherwise.
Notwithstanding anything contained in these Delivery Pilot or (Partner) T&C, in the event the Delivery Pilot or (Partner) uses the Intellectual Property Rights in such manner so as to license, sub-license, create derivative Intellectual Property Rights, use it otherwise not being in connection with Delivery Services rendered under these Delivery Pilot or (Partner) T&C, the same shall constitute a breach of these Delivery Pilot or (Partner)s T&C and Zofanso by Safemaxx Deliv reserves its rights to resort to legal proceedings against the Delivery Pilot or (Partner) for recovering damages and losses suffered or likely to be suffered.

REPRESENTATIONS AND WARRANTIES

9.1 The Delivery Pilot or (Partner) represents and warrants as follows:

The Delivery Pilot or (Partner) is capable of entering into the present Agreement, pursuant to the Indian Contract Act, 1872 and is not below the age of 18 years as of the Effective Date.
All Delivery Pilot or (Partner) Information provided shall be true and correct and no information that could impact the Delivery Pilot or (Partner)’s performance to render Delivery Services pursuant to these Delivery Pilot or (Partner) T&C shall not be hidden from the Zofanso by Safemaxx Deliv anytime during the subsistence of these Delivery Pilot or (Partner) T&C.
The Delivery Pilot or (Partner) has not been convicted by any court in India or any other country of any crimes including but not limited to involving moral turpitude. Further, the Delivery Pilot or (Partner) is not a party to any pending litigation, which shall materially affect Your obligations under these Delivery Pilot or (Partner) T&C.

9.2 Zofanso by Safemaxx Deliv hereby represents and warrants as follows:

It is fully capable of executing these Delivery Pilot or (Partner) T&C and Delivery Service Agreements and has the necessary authority.
It shall not exercise operational supervision on the activities of the Delivery Pilot or (Partner) as they are free to determine how to render Delivery Services so long as Zofanso by Safemaxx Deliv’s reputation and goodwill are not damaged.

TERMINATION

10.1 Zofanso by Safemaxx Deliv reserves the right to terminate these Delivery Pilot or (Partner) T&C and/or the Agreement and deny the Delivery Pilot or (Partner) access to the Zofanso by Safemaxx Deliv Platform at any time for any reason. The date on which the Delivery Pilot or (Partner)’s access to the Zofanso by Safemaxx Deliv Platform is intentionally blocked by the Zofanso by Safemaxx Deliv shall be considered as the Termination Date of these Delivery Pilot or (Partner)s' T&C and the Agreement.

10.2 Without prejudice to the generality of the foregoing clause, Zofanso by Safemaxx Deliv reserves the right to terminate these Delivery Pilot or (Partner) T&C and the Agreement with the effect for:

Any breach of the terms of these Delivery Pilot or (Partner) T&C or the Agreement by the Delivery Pilot or (Partner);
failure to verify or authenticate Delivery Pilot or (Partner) Information; and
any action or omission by the Delivery Pilot or (Partner) that can cause legal or contractual liability for Zofanso by Safemaxx Deliv including but not limited to fraudulent conduct, customer complaints, continuous unsatisfactory reviews by the Vendor Partners or the Users, misconduct, negligence, and all other actions specifically prohibited under Applicable Law.
Zofanso by Safemaxx Deliv is also at liberty to terminate the contract at their discretion, where, in their opinion, the continuance of the services of the Delivery Pilot or (Partner) is detrimental to the business interest of Zofanso by Safemaxx Deliv due to the acts of the Delivery Pilot or (Partner)s, such as the following:

Misbehavior, and rude behaviour with the staff of Zofanso by Safemaxx Deliv, Vendor Partners, Users, or any other persons associated with Zofanso by Safemaxx Deliv.
Any acts involving criminal offence punishable under law, including physical assault, threatening any of the staff of Zofanso by Safemaxx Deliv, persons associated with Zofanso by Safemaxx Deliv, and any other persons.
Concealment of fact/material information while entering into a contract with Zofanso by Safemaxx Deliv.
Poor & irregular for work, meetings, and failure to abide by the rules/terms of the contract.
Drunk while on duty and drunken behaviour.
Poor performance for two consecutive weeks. Performance includes - daily productivity, login hours, idle hours, the number of deliveries completed, and quality standards such as denying/ fast forwarding/cancelling the order placed by a Vendor Partner.
Commission of fraud/ misappropriation/embezzlement for undue monetary gain, which is against the interest of the Zofanso by Safemaxx Deliv.
Negligence in performing the duty, causing damage to moveable and immovable assets of Zofanso by Safemaxx Deliv, its employees, and Users.
Indulging in spreading content through digital, social networking sites, or any other form could be detrimental to Zofanso by Safemaxx Deliv’s brand and its image.
Indulging in acts such as creating a ruckus/ strike/ or any activity against Zofanso by Safemaxx Deliv, could be detrimental to Zofanso by Safemaxx Deliv’s brand and its image.
Indulging in unauthorized disclosure of Confidential Information of Zofanso by Safemaxx Deliv to an external agency, person, Zofanso by Safemaxx Deliv, or organization.
Misuse of assets provided by Zofanso by Safemaxx Deliv and welcome kits could be detrimental to the interest of Zofanso by Safemaxx Deliv’s brand and its image.
Absconding for more than 4 hours with any asset, delivery item, money, or any other valuable item belonging to Zofanso by Safemaxx Deliv, its employees, Users, Vendor Partner(s), and/ or another staff member(s).
Failure to abide by any of the rules and guidelines given by Zofanso by Safemaxx Deliv as part of service quality standards and principles.
Doing any act unbecoming of a Delivery Pilot or (Partner).
In case the background check, whether wholly or partially, is found negative at any point of time during the term of these Delivery Pilot or (Partner) T&Cs.

10.3 Upon termination of these Delivery Pilot or (Partner) T&C and the Agreement, the Delivery Pilot or (Partner) shall return the assets, within 24 hours from the Termination Date. In case the Delivery Pilot or (Partner) fails to do so, Zofanso by Safemaxx Deliv shall forfeit the Security Deposit (if any) and shall further reserve the right to set off the cost of assets against the payments required to be made by Zofanso by Safemaxx Deliv to the Delivery Pilot or (Partner) under the Agreement or the Delivery Pilot or (Partner) T&C.

10.4 Notwithstanding anything contained in this Clause, Zofanso by Safemaxx Deliv reserves the right to recover any amounts due and owed by the Delivery Pilot or (Partner) and take appropriate legal actions that may be available under Applicable Law and equity for recovery of any amounts due.

10.5 In the event, that the Delivery Pilot or (Partner) leaves or absconds, the provision of Clauses 9.3, 9.4, or Annexure A to these Delivery Pilot or (Partner) T&C shall apply.

10.6 In case the Delivery Pilot or (Partner) intends to terminate these Delivery Pilot or (Partner) T&C and the Agreement on his own, he has to intimate Zofanso by Safemaxx Deliv in advance by giving fifteen (15) days prior notice in writing, of his intention to terminate the contract.

INACTIVITY

Failure to log in to the Zofanso by Safemaxx Deliv Platform for a continuous period of 15 days will lead to the account of the Delivery Pilot or (Partner) being made inactive. To reactivate the account, the Delivery Pilot or (Partner) can, through the support section of the Zofanso by Safemaxx Deliv Platform application, request for such reactivation of their account. The reactivation shall be subject to the requirement of Delivery Pilot or (Partner)s in the area of operation of the Delivery Pilot or (Partner). The Delivery Pilot or (Partner), through the Zofanso by Safemaxx Deliv Platform, can create a request to be intimated when such a requirement arises

COMPLIANCE WITH APPLICABLE LAW

The Delivery Pilot or (Partner) agrees and consents to comply with all Applicable Laws at all times while providing the Delivery Services and while accessing the Zofanso by Safemaxx Deliv Platform.

AMENDMENT

Zofanso by Safemaxx Deliv reserves the right to change, modify, reinstate, amend or delete any terms and conditions contained in these Delivery Pilot or (Partner) T&C, without prior notice, at any time and in its sole discretion, by posting a change notice or a new agreement on the Zofanso by Safemaxx Deliv Platform. The Delivery Pilot or (Partner) shall be responsible for keeping himself apprised and informed of the revised terms and conditions at all times.

RELATIONSHIP OF THE PARTIES

The Delivery Pilot or (Partner) is an independent business contractor and this Delivery Pilot or (Partner) T&C is a principal-to-principal contract. It shall not create any partnership, joint venture, employment, agency, franchise, sales representative, or any vicarious and absolute liability relationship between the parties. It is clarified between the parties that neither of the parties shall be liable for any action or omission of the other party in any manner. It is clearly understood and agreed that under these Delivery Pilot or (Partner) T&C no relationship of employer and employee exists between Zofanso by Safemaxx Deliv and Delivery Pilot or (Partner). The Delivery Pilot or (Partner) shall not have any claim for permanent employment or employment benefits under any statutes / local laws.

INDEMNIFICATION AND LIMITATION OF LIABILITY

You agree and undertake to indemnify and to hold harmless the Zofanso by Safemaxx Deliv its affiliates, successors, agents, assigns, and each of their directors, officers, employees, associates, agents, and representatives or any third party from and against any losses, damages, liability, claims, costs, penalty and expenses (including, without limitation, reasonable attorneys’ fees) incurred by reason of (i) any breach or alleged breach by You of your obligations, performance or observance of your role, functions, responsibilities, representations, or warranties under the Delivery Pilot or (Partner) T&C and the Agreement; (ii) any violation of Zofanso by Safemaxx Deliv’s policies; (iii) any act or omission that causes or may cause harm to the reputation and goodwill of Zofanso by Safemaxx Deliv; (iv) any claim of violation of intellectual property of Zofanso by Safemaxx Deliv or any third party by your usage of Intellectual Property Rights in a manner not permitted under the Agreement and these Delivery Pilot or (Partner) T&C; (v) your misconduct or unauthorized access or use of the User data on the Zofanso by Safemaxx Deliv Platform or by the transferring of such data to any third party or unauthorized disclosure or use of Confidential Information of Zofanso by Safemaxx Deliv; (vii) any act of theft, fraud, negligence and misconduct by you; (viii) any damage to the Vendor Partner’s or User’s property or any asset; and (ix) any misbehavior towards the Vendor Partner, Users or Zofanso by Safemaxx Deliv and its employees or tampering with the food and beverages packaging while performing the Delivery Services.
You shall be liable to indemnify and hold Zofanso by Safemaxx Deliv harmless against all damages, losses, costs, and expenses incurred by Zofanso by Safemaxx Deliv as a consequence of any complaint from any User and/or Vendor Partner received by Zofanso by Safemaxx Deliv with respect to any error or deficiency in the Delivery Services.
In addition to the indemnification rights of Zofanso by Safemaxx Deliv under these Delivery Pilot or (Partner) T&C, Zofanso by Safemaxx Deliv shall also be entitled to such other remedies available under Applicable Law for breach of contract where time is of the essence.
In no event will Zofanso by Safemaxx Deliv be liable for any losses arising from or in connection with these Delivery Pilot or (Partner) T&C and the Agreement, pursuant to any claim by the Delivery Pilot or (Partner) against Zofanso by Safemaxx Deliv under contract, tort, or otherwise if such losses could have been avoided by the Delivery Pilot or (Partner) using reasonable efforts to mitigate them? Further, the Zofanso by Safemaxx Deliv shall also not be liable to the Delivery Pilot or (Partner) in contract, tort, or otherwise for indirect, special, incidental, exemplary, punitive, or consequential damages of any kind whatsoever even if advised of the possibility of such damages. Notwithstanding anything contrary contained elsewhere in the Agreement, the total cumulative liability of the Zofanso by Safemaxx Deliv to the Delivery Pilot or (Partner) or to any person claiming under contract, tort, or otherwise, shall not exceed an amount of INR 10,000/- (Rupees Ten Thousand only).
Zofanso by Safemaxx Deliv shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the Delivery Pilot or (Partner) arising out of the use of the Platform Services offered by the Zofanso by Safemaxx Deliv to the Delivery Pilot or (Partner) directly or indirectly, for any reason whatsoever, including but not limited to damage or loss caused to the Delivery Pilot or (Partner) as a result of a Vendor Partner/User’s non-compliance, which includes, but is not limited to, any incorrectly placed voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of Zofanso by Safemaxx Deliv or any person or any organization involved in the above-mentioned systems. Without prejudice to the above, Zofanso by Safemaxx Deliv shall not be liable for any direct or indirect loss or damage, which may be suffered by the Delivery Pilot or (Partner) as a result of any failure by a User to show up within any stipulated time even if Zofanso by Safemaxx Deliv has agreed to such timing or even if the User has advised Zofanso by Safemaxx Deliv of the possibility that he/she may not show up within the stipulated time.

SPECIFIC INDEMNITY

The Delivery Pilot or (Partner) shall be solely liable for any and all accidents/incidents involving the Delivery Pilot or (Partner) Vehicle while providing the Delivery Services. Zofanso by Safemaxx Deliv shall not be held liable for any such accidents/ incidents involving the Delivery Pilot or (Partner).

SET-OFF

In addition to any other remedies provided under a contract including the Agreement and these Delivery Pilot or (Partner)s' T&C or provided by law or in equity, Zofanso by Safemaxx Deliv may, at any time, without notice to the Delivery Pilot or (Partner), set off any liability of the Delivery Pilot or (Partner) to Zofanso by Safemaxx Deliv against any liability of Zofanso by Safemaxx Deliv to the Delivery Pilot or (Partner), whether either liability is present or future, liquidated or unliquidated, and whether or not either liability arises under the Agreement or these Delivery Pilot or (Partner)s T&C.

DISPUTE RESOLUTION

These Delivery Pilot or (Partner) T&C and the Agreement shall be governed by the laws of India.
The courts of Uttar Pradesh shall have exclusive jurisdiction over all disputes arising from these Delivery Pilot or (Partner)s' T&C and the Agreement.

PENALTY

Notwithstanding anything contrary contained in these Delivery Pilot or (Partner) T&C or the Agreement, Zofanso by Safemaxx Deliv shall reserve a right to charge You a penalty in the event You indulge in fraudulent activities while providing Delivery Services. The penalty may be deducted from the payments made to You by Zofanso by Safemaxx Deliv.

MISCELLANEOUS

Force Majeure: Neither Party shall have any liability under or be deemed to be in breach of these Delivery Pilot or (Partner)s T&C or the Agreement for any delays or failures in performance of these Delivery Pilot or (Partner)s T&C and the Agreement which results from circumstances beyond the reasonable control of that Party such as acts of god, fire, earthquake, tempest, flood, lighting, the violence of any army or mob or enemies of the country.
Assignment: No rights or liabilities under these Delivery Pilot or (Partner) T&C and the Agreement can be assigned by any of the Parties hereto without the prior written consent of the other Party.
Entire Agreement: These Delivery Pilot or (Partner) T&C shall be read along with the Agreement supersedes all prior discussions and agreements (whether oral or written) if any, between the Parties with respect to the subject matter of these Delivery Pilot or (Partner)s T&C and the Agreement.
Term: These Delivery Pilot or (Partner)s T&C and the Agreement shall, unless specifically terminated in accordance with the provisions contained herein, be valid and effective from the date of the execution of the Agreement till such time that the Delivery Pilot or (Partner) continues to remain enlisted with the Zofanso by Safemaxx Deliv Platform.
Waiver: No waiver of any part of these Delivery Pilot or (Partner) T&C and the Agreement or consent to any departure from it by any Party shall be effective unless it is in writing. A waiver or consent shall be effective only for the purpose for which it is given. No default or delay on the part of any Party in exercising any rights, powers, or privileges operates as a waiver of any right, nor does a single or partial exercise of a right exclude others.
Severance: Any provision of these Delivery Pilot or (Partner)s T&C and the Agreement which is invalid or unenforceable shall be ineffective to the extent of such invalidity or unenforceability, without affecting in any way the validity, legality, and enforceability of the remaining provisions hereof.
Zofanso by Safemaxx Deliv retains the right to share the information provided by you with any financial lending institution(s) if you agree to the same if it is proved within reason that you have availed a loan from them. You forego the right to claim any damages from Zofanso by Safemaxx Deliv in the event any such financial facility has been availed by you. You also agree that Zofanso by Safemaxx Deliv will not be liable for any damages arising as a result of such disclosure of your information. Zofanso by Safemaxx Deliv retains the right to withhold pending payouts and terminates you on the basis of such cases.
Delivery Pilot or (Partner) hereby acknowledges and agrees to the use of his/her photographs by Zofanso by Safemaxx Deliv for certain purposes, which may include usage of the Delivery Pilot or (Partner)'s photographs in Zofanso by Safemaxx Deliv's internal communications and presentations, training materials, marketing, and advertising activities on various platforms, including without limitation, online advertisement, social and offline advertising. Delivery Pilot or (Partner) hereby consents to share his/her photographs by Zofanso by Safemaxx Deliv with third parties for the aforesaid purposes.
The information shared by the Delivery Pilot or (Partner) pursuant to this Agreement shall be used in accordance with the Privacy Policy.

CONFIDENTIALITY

Other than for the provision of Delivery Services by the Delivery Pilot or (Partner), Zofanso by Safemaxx Deliv does not share any other information of the Delivery Pilot or (Partner) with third parties unless requisitioned by (i) government authorities or (ii) the Delivery Pilot or (Partner), whether orally or in writing (via email, SMS, etc.) for any purpose whatsoever, including but not limited to availing loan from financial institutions, filing of tax returns, etc.

Other than for the purpose of undertaking Delivery Services, the Delivery Pilot or (Partner) must not disclose any confidential information about Zofanso by Safemaxx Deliv, including but not limited to these Delivery Pilot or (Partner) T&C, its business strategies, pricing, revenues, expenses, User data, Vendor Partner data and order information to third parties.

ONLINE ORDERING

Zofanso by Safemaxx Deliv's process flow of online ordering is based on food/product availability/unavailability of Vendor vendors.

Our Other online ordering process flow are as follows;

1. The user must have to Add food in "Add to Cart" thereafter he will get the next step to go for further Checkout after verifying his billing amount and other delivery charges, etc.

2. The User must choose payment options like Cash On Delivery(COD) or Online Mode like Payment gateways are being run in the backend to process the payments.

3. Once the user chooses an online Mode of Payment, he/she will be redirected to our safe & secured third-party Payment Gateways like Paytm PG or RazorPay for further checkout for order confirmation.

ANNEXURE A

a) Onboarding Fee: As prescribed by Zofanso by Safemaxx Deliv from time to time.

b) Security Deposit: As prescribed by Zofanso by Safemaxx Deliv from time to time.

At the time of onboarding, the Delivery Pilot or (Partner) shall pay either of

(i) the Onboarding Fee, or

(ii) Security Deposit, at the sole discretion of Zofanso by Safemaxx Deliv.

c) Training and Support Fee: As prescribed by Zofanso by Safemaxx Deliv from time to time.

d) Delivery Pilot or (Partner) hereby acknowledges and agrees that any amount deposited by Delivery Pilot or (Partner) to Zofanso by Safemaxx Deliv in the form of a Security Deposit shall stand forfeited at the sole discretion of Zofanso by Safemaxx Deliv, in the event Delivery Pilot or (Partner) does not deliver at least one order pursuant to the Delivery Services under the Agreement for a continuous period of 30 days during the term of the Agreement.

Zofanso by Safemaxx Deliv Onboarding Process T&C

Vendor Onboarding Services Terms and Conditions

Onboarding services made available by Zofanso by Safemaxx Deliv company (“Zofanso by Safemaxx Deliv”/“we”/“us”) are subject to the terms and conditions described on this page (“Terms”).

By availing the Services (as defined below), the Vendor Partner (“you/your”) agrees to be bound by the Terms set out below:

Vendor Partner hereby acknowledges and agrees that Zofanso by Safemaxx Deliv is offering to provide administrative, operational and technical onboarding services including but not limited to document verification, menu digitization and quality check, training on how to operate Zofanso by Safemaxx Deliv platform, resolving merchant queries raised through the merchant dashboard, etc., on a non-exclusive basis (“Services”).
To avail of the Services, you have agreed to provide your details and make the payment of a one-time onboarding services fee to Zofanso by Safemaxx Deliv in the manner requested by Zofanso by Safemaxx Deliv (“Onboarding Services Fees”).
The Onboarding Services can be availed only once for one Vendor page.
Vendors hereby agree and understand that the Services will only be provided once the necessary document(s) and/or material are submitted to Zofanso by Safemaxx Deliv.
In the event the Vendor Partner has an existing credit limit on the Zofanso by Safemaxx Deliv platform, the amount of the Onboarding Services Fee shall be deducted from the ledger of the Vendor Partner. Zofanso by Safemaxx Deliv however reserves the right to set off, withhold and/or deduct the payment of such Onboarding Services Fee, if due to Zofanso by Safemaxx Deliv, against any payments that are payable by Zofanso by Safemaxx Deliv under any other agreement or arrangement between Zofanso by Safemaxx Deliv and the Vendor Partner or its affiliates.
In relation to the material and/or content, you agree to grant Zofanso by Safemaxx Deliv and its affiliates a non-exclusive, royalty-free, irrevocable and perpetual right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display the material and/or content on the Zofanso by Safemaxx Deliv platform.
You further agree to keep Zofanso by Safemaxx Deliv, and its affiliates indemnified for all third-party claims arising from posting/using the material and/or content. Zofanso by Safemaxx Deliv takes no responsibility and assumes no liability for posting/using the material and/or content for which the usage rights have been granted by you.
Zofanso by Safemaxx Deliv shall not be liable to you for (i) special, incidental, exemplary, consequential or punitive damages, however, styled, including without limitation, lost profits or diminution in value or (ii) any losses due to forces beyond the control of Zofanso by Safemaxx Deliv.

Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.

Thank you for participating in the Zofanso Delivery Pilot. We value your trust and are dedicated to handling your information responsibly.

Contact Us

Please send your feedback, comments, and requests for technical support or queries by

email: help@safemaxxdeliv.com, compliance@safemaxxdeliv.com

Safemaxx Deliv

GSTIN No: 09CMLPM0188C1ZY

FSSAI Central License No: 12723999000191

UDYAM REG. NUMBER : UDYAM-UP-28-0114521

Dun & Bradstreet D-U-N-S® Number: 756085538

Comm. Office:

Safemaxx Deliv

A91, Block A, Jeevan Park,

Uttam Nagar East, New Delhi

(110059).

Registered Office:

Safemaxx Deliv

Ground Floor, 47, Katra Ramnagar, Ramnagar

Jangal Ramnagar Near Bhupati Bhawan Palace,

Amethi, Uttar Pradesh, India (227405).